Refund Policy

The animal provided to you is the animal described in this paperwork.

The animal described in this paperwork has been bred in accordance with the requirements of the Code of Practice for the Operation of Breeding and Rearing Business (Revision1) by me the proprietor of a registered Domestic Animal Business.

The animal described above is accompanied by a vaccination certificate signed by the veterinary practitioner who assessed the health and vaccinated the animal. The health statement attached is true and correct declaration of the health of the animals on the day of sale.

All estimates of costs associated with treatment for any medical conditions are estimates only and at the discretion of the attending veterinary practitioner.

The animal is accompanied by information about the appropriate care for its age, breed, and health status.

The animal is accompanied by information about the legal requirements for owners of dogs in Victoria.

If the purchaser decides to return the animal to this business within 7 days of sale, for any reason not supported by a statement from a veterinary practitioner the business will take the animal back and refund 75% of the purchase price.

If the purchaser decides to return the animal to this business within 21 days of sale accompanied by a statement from a veterinary practitioner that the animal is unacceptable for health reasons, the business will take the animal back and refund 100% of the purchase price.

If the animal is diagnosed with, suffering from, dies or is euthanised from a disease that is traceable to this business, within 3 years of purchase, the business will refund 100% of the purchase price where the owner of the animal provides supporting statements from a veterinary practitioner.